Hieja Tabb-Bey (April,
2021)
As usual, I received
exceptional service. Communication with this team is the greatest!
Immediately informed of other things that maybe of importance.
(Inspection) The shuttle service is very convenient and on time leaving
the facility and picking you up. The waiting room is nice and so are the
people that work behind the customer service desk. Can you ask for
anything more? Thanx.
Kathleen Porter (April,
2021)The service
performed was a recall to ABS. The service team at this location was
fantastic! They have blue, red, and green teams and each team has
several employees: one person takes your keys upon arrival while you
check in at desk with another person, another person checks you out,
another person escorts you to your car when it's done. I was very
pleased with the professionalism, friendliness, timeliness, and felt I
could trust these people. I will definitely consider taking my vehicle
there from now on even though it is about 30 miles from my house while
the Springfield Hyundai (the location where I bought the vehicle) is
only about 5. Springfield told me for over 6 months that they couldn't
get the part needed to do perform the recall service to my vehicle which
is ridiculous! I can only assume the company treats their employees
well at Conicelli Hyundai and it shows by how happy and helpful their
staff are at this
location!
C D (March, 2021)
This was my
first routine car servicing at Conicelli Hyundai, after buying a new
Sonata from them a few months ago. I was thoroughly pleased in all
aspects, which included waiting at the dealership.My positive experience
started with the response to my initial questions and scheduling, to
check-in, discounts, waiting area, cleanly respect of the vehicle, and
to the faster than anticipated turn around time, all with courteous
professionalism, as exemplified by Tim
S.
Cecile
Parages (February, 2021)My car wouldn't start
when the temperature was below 30 so they kept it until they found the
issue. I needed a new starter. Luis was professional, efficient
& resolved payment with my extend warranty without me getting
involved. It was easy and great experience to get my car fixed. I highly
recommend
them,
Trish
Frontino (January, 2021)As per usual,
Conicelli Hyundai's service department continues to excel in customer
service!! I took my car in for a state and emissions inspection, an oil
change, a crystal fusion refresher and a multi-point inspection. Ray
was outstanding and honest with all of his work. He and his team worked
their magic yet again and made sure everything on my Sonata was in
perfect condition, and in a timely manner. I always take my car here
because I know it's going to be well cared for, and I won't get ripped
off in the process. Good and honest guys on this service team, for
sure!
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